Introduction

This Privacy Policy describes how Vivahsagar ("we," "our," "us") collects, uses, shares, and protects your personal data through our website www.vivahsagar.com ("Platform"). By using this Platform, you agree to our terms and conditions.

Collection of Information

We collect personal data when you register, use our services, or interact with us. This includes but is not limited to:

• Name, Date of Birth, Address, and Gender.
• Phone Number and Email ID.
• Payment Information (processed securely through third-party payment gateways; we do not store card details).
• Device Information: We may collect device identifiers (like Device ID or IP address) and notification tokens to provide personalized push notifications.

Usage of Information

We use personal data for purposes including:

• Providing and improving our services
• Handling transactions and customer support
• Detecting and preventing fraud
• Marketing and promotional activities (only with user consent).

Sharing of Information

We may share your data with:

• Our group entities and affiliates.
• Third-party service providers: We use third-party tools to improve our services, including Google Firebase (for analytics and app performance) and OneSignal (for sending push notifications).
• Government or legal authorities if required by law.

Security Precautions

We adopt reasonable security measures to protect your data. However, we cannot guarantee complete security due to the nature of internet communications.

Data Deletion and Retention

You may delete your account via your profile settings. Additionally, you can request full data deletion by contacting our support team at help@vivahsagar.com. We will process your request within 7 business days.

Your Rights

You may access, update, or delete your data through your account settings. You can also withdraw consent by contacting our Grievance Officer.

Grievance Officer

If you have any concerns or complaints regarding data usage, you may contact our Grievance Officer at:

Email: help@vivahsagar.com

Address: Indore, Madhya Pradesh, India

This Privacy Policy applies to both our website and our Android mobile application.

Children’s Information

VivahSagar is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Please check for updates regularly.